Shipping policy
Order Processing
All orders are processed and dispatched on the same day we receive them to your specified delivery address.
Please note: We do NOT ship to the United States (USA).
Shipping Options & Rates
Australian Domestic Shipping
FREE SHIPPING on orders of 4 or more products
Orders with fewer than 4 products: $13.20 (including GST)
All domestic orders are shipped via Startrack Express with next business day delivery to most Australian postcodes when ordered before 3:00 PM. Some remote areas may take slightly longer.
Important: Street addresses only - PO Boxes cannot be accepted for Startrack Express delivery.
International Shipping
$60.00 AUD flat rate worldwide
International orders (excluding the USA) are shipped via DHL for fast, efficient, and fully trackable delivery.
Pricing Information
All prices displayed on our website include GST for both products and shipping costs.
Returns & Refunds
We stand behind our products 100%. If you're not completely satisfied with your purchase, simply return the unused portion of your order for either:
- Full refund
- Product exchange
Need Help?
Questions about shipping or returns? Contact our customer service team for assistance.